Terms of Service

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

These terms form a legally binding agreement between you ("Client") and Singularity Labs VLC ("Singularity Labs", "we", "us"), a company based in Valencia, Spain.

Singularity Labs provides AI engineering, automation consulting, and custom software development services. Specific deliverables, timelines, and fees are defined in individual project proposals or statements of work ("SOW") agreed in writing between the parties.

• ▸All prices are quoted in EUR and exclude applicable VAT.
• ▸Pilot projects (fixed-price): 50% deposit required before work begins; remainder due on delivery.
• ▸Ongoing retainers: invoiced monthly in advance.
• ▸Invoices are payable within 14 days of issue.
• ▸Late payments may incur interest at the statutory rate under Spanish commercial law.

Client-owned work: Upon full payment, the Client owns all custom deliverables specifically created for them under the SOW.

Singularity Labs retains: All pre-existing IP, internal frameworks, tooling, methodologies, and any general-purpose components developed during the project that are not specific to the Client's business.

Nothing in these terms transfers ownership of third-party tools, models, or platforms (OpenAI, LangChain, etc.) used in delivering services.

Both parties agree to keep confidential any proprietary information disclosed during the engagement. This obligation survives termination of the agreement by 2 years. Confidential information does not include information that is publicly available, independently developed, or disclosed by a third party without restriction.

• ▸Provide timely access to systems, data, and personnel required for the project.
• ▸Review and approve deliverables within agreed timeframes.
• ▸Ensure data provided to Singularity Labs is lawfully obtained and properly anonymised where required.
• ▸Maintain adequate backups of all systems prior to integration work.

To the fullest extent permitted by applicable law:

• ▸Singularity Labs' total liability for any claim shall not exceed the fees paid in the 3 months preceding the claim.
• ▸We are not liable for indirect, consequential, or incidental damages including lost profits or data loss.
• ▸AI-generated outputs are probabilistic. We do not warrant that any AI system will be error-free. Client is responsible for human review of AI outputs before use in critical decisions.

Either party may terminate a project with 30 days written notice. In the event of termination, the Client pays for all work completed to date, plus reasonable expenses incurred. Singularity Labs may terminate immediately for non-payment or material breach.

These terms are governed by Spanish law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain. We encourage resolving disputes amicably before initiating legal proceedings.

We reserve the right to update these terms at any time. Continued use of our services after notice of changes constitutes acceptance. Material changes to ongoing projects require written agreement from both parties.

Questions about these terms:
ian@singularitylabs.es