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Privacy Policy

Last updated: April 2025

1. Who We Are

Singularity Labs VLC ("Singularity Labs", "we", "us", "our") is an AI engineering consultancy based in Valencia, Spain. We are responsible for processing the personal data described in this policy.

Contact: ian@singularitylabs.es

2. What Data We Collect

We collect the following categories of personal data:

  • Contact information: name, email address, company name, when you submit our contact form.
  • Usage data: pages visited, time on site, browser type, collected via Vercel Analytics in a privacy-first, cookie-free manner.
  • Communications: content of emails or messages you send us.

We do not collect sensitive personal data (health, financial, political, etc.).

3. Legal Basis for Processing

We process your data on the following legal bases:

  • Legitimate interest: for analytics to improve our website.
  • Contract performance: to respond to enquiries and deliver our services.
  • Consent: for marketing communications, where you have explicitly opted in.
  • Legal obligation: to comply with applicable Spanish and EU law.

4. How We Use Your Data

We use collected data to:

  • Respond to enquiries and book strategy calls.
  • Deliver contracted services.
  • Improve our website and user experience via aggregated analytics.
  • Send occasional newsletters if you have opted in (you can unsubscribe at any time).
  • Comply with legal and regulatory obligations.

5. Data Sharing

We do not sell your personal data. We may share it with:

  • Vercel Inc. — website hosting and analytics (privacy-first, no cross-site tracking).
  • Formspree — contact form processing (encrypted, GDPR-compliant).
  • Legal authorities — when required by applicable law.

All third-party processors are bound by data processing agreements that comply with GDPR.

6. Data Retention

We retain your data only as long as necessary:

  • Contact form submissions: 2 years from last contact.
  • Client project data: 5 years (Spanish commercial law requirement).
  • Analytics data: aggregated only, no personal identifiers retained.

7. Your Rights (GDPR)

Under GDPR and Spanish data protection law (LOPDGDD), you have the right to:

  • Access — request a copy of the data we hold about you.
  • Rectification — correct inaccurate data.
  • Erasure — request deletion of your data ("right to be forgotten").
  • Restriction — limit how we process your data.
  • Portability — receive your data in a machine-readable format.
  • Object — object to processing based on legitimate interest.
  • Lodge a complaint — with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

To exercise any right, email us at ian@singularitylabs.es. We will respond within 30 days.

8. Security

We implement industry-standard security measures including TLS encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via a notice on our website. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any questions about this privacy policy or your personal data, contact:
Singularity Labs VLC
Valencia, Spain
ian@singularitylabs.es